Privacy Policy

1. Introduction

This Privacy Policy explains how Skipee Technologies Ltd ("we", "us" or "our") collects, uses, and protects personal data when you use our website and any mobile applications we operate (the "App"), including applications made available through app distribution platforms such as Google Play and the Apple App Store.

We are committed to protecting your privacy and handling personal data in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

2. Who Is Responsible for Your Data

The Data Controller is:

If you have questions about how your personal data is handled, or wish to exercise your data protection rights, please contact us using the details above.

We may use trusted third-party service providers who process personal data on our behalf in accordance with applicable data protection law.

3. What Personal Data We Collect

We may collect and process:

• Name
• Email address
• Telephone number
• Account information
• Contact and support enquiries
• Uploaded images or files (where functionality allows)
• Billing and invoicing information
• Payment confirmation details and transaction identifiers
• Technical information (IP address, browser, device type, OS, app version)
• Usage data
• Login activity and security logs
• Approximate location derived from IP address

We do not collect precise GPS location data unless explicitly stated.

4. How We Collect Your Data

We collect data when you:

• Create an account
• Use our App or website
• Submit enquiries
• Make bookings or purchases
• Upload content
• Communicate with us
• Interact with our website via cookies

5. How We Use Your Personal Data

We use personal data to:

• Provide and manage our services
• Process bookings and transactions
• Issue invoices
• Provide support
• Improve our platform
• Ensure security and prevent fraud
• Comply with legal obligations

6. Lawful Bases for Processing

We rely on:

• Contract
• Consent
• Legitimate interests
• Legal obligation

7. Sharing Your Personal Data

We may share personal data with:

• Hosting and infrastructure providers
• Analytics providers
• Payment processors
• Professional advisers
• Authorities where required by law

All third parties are required to process data securely and lawfully.

Payment Processing

Payments are processed securely by Stripe Payments Europe Ltd. We do not store or have access to full card details.

Stripe acts as an independent data controller for payment processing. We may receive limited information from Stripe, such as transaction confirmations and billing contact details, for record-keeping purposes.

8. International Data Transfers

Some service providers may process data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK law.

9. Data Retention

We retain personal data only as long as necessary:

• Enquiries: up to 12 months
• Customer/service records: duration of relationship + up to 6 years
• Billing records: minimum 6 years (tax compliance)
• Technical/security logs: up to 26 months

10. Your Data Protection Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request erasure
• Restrict or object to processing
• Request data portability
• Withdraw consent

You may also complain to the Information Commissioner's Office (ICO): https://www.ico.org.uk

11. Children's Data

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact

Skipee Technologies Ltd
Email: [email protected]